SpeakSoft® CMS Key Features

• Offers our clients a simple and user-friendly system to manage all received ‘whistleblowing’ messages (independent of the channel by which the message was received)
• Provides a way to improve the message handling lead time
• Offers clients a ‘track & trace’ function; which message is in which handling phase? Includes built-in alarms
• Offers an overview function of the different cases, their history and their status
• Offers a system that can detect patterns and potential flaws in the message handling process
• Offers an interface between the SpeakUp system and the message handling system. This minimises the client’s work relating to the SpeakUp messages
• Offers an Audit Trail and Reporting facility to accommodate ever increasing regulatory reporting demands